Delivery Policy and Prices
Delivery: You have the right to cancel up to 7 days of receipt of products, due to the nature of the products, if the seal has been broken there will be no refund. So if you wish to return the products you can do at your own cost, and the refund will be issued once received and confirmed not been opened or used.
In the event of the incorrect product being delivered then an exchange will be completed, again as long as they product seal has not been broken. If this is Jen's error then the cost of delivery will be covered. If you wish to just cancel your order, your full payment excluding delivery cost will be returned and the goods will be returned at your own cost.
Royal Mail 1st Class
Up to 1kg, insured up to £50
£5.95 – 3-5 days
Signed, tracked and insured up to value of goods
Royal Mail Special Next Day
up to 500kg, £500 insured
Tracked and signed small parcel up to 1kg, insured up to £250
44 Park Street
T: 01926 889898
Monday – Friday: 9am to 7pm
Saturday: By appointment only
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Monday @ 7pm & Wednesday @ 10am
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